Refund policy

Return & Refund Policy — MK Super Market
At MK Super Market, customer satisfaction is important to us. We want you to have a smooth and reliable shopping experience.
Returns
You may request a return within 7 days of receiving your order, provided that the product:
Is unused and in its original condition.
Is returned with its original packaging, labels, and accessories where applicable.
Has not been damaged, altered, or used improperly.
Is accompanied by proof of purchase or order details.
Some products may not be eligible for return due to hygiene, safety, perishability, or other applicable restrictions.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.
Please provide your order number and clear photos/videos of the product and packaging so that we can review the issue and provide an appropriate solution.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be processed using the applicable payment method or another agreed method.
Shipping charges may be non-refundable unless the return is due to an error on our part, such as sending the wrong or defective product.
Exchanges
If an exchange is available for the particular product, we may offer a replacement subject to product availability.
Contact Us
For return or refund requests, please contact:
MK Super Market
Email: [mksupermarket90@gmail.com]
Phone/WhatsApp: [03361397023]